John Hesse | PRINCIPAL / DIRECTOR | Hills Direct Real Estate

About

John

16 December 2022 | "John and his team treated the sale of my parents home with professionalism, care and a proactive approach. It was a seamless and stress free transaction. Very knowledgeable and responsive. He knows the local market well. Highly recommended"
14 December 2022 | "There were some challenging aspects surrounding the sale of our property and John managed all of these with an experienced, calm, reassuring professionalism. He is an excellent problem solver, negotiator and communicator. He provided us with regular updates and advice that enabled us to sell our investment property in a timely manner for a good price. I would highly recommend his services to any potential vendor."

Being in the Hills District real estate industry since the early 1980’s, a director with First National for over 2 decades, John has established himself as a leading agent and invaluable Principal of First National Hills Direct. Having received multiple accolades over the years, most recently receiving a Platinum Award at the 2016 First National Real Estate awards ceremony, John’s perceptive approach and determination to deliver outstanding results for all his clients and vendors are what makes him stand out in his marketplace. Not only is John recognised for his determination and enthusiasm, he is known for his prominent level of residential sales, property management and auctioneering.

With John’s profound real estate knowledge, he has learnt, refined and adapted his own framework, allowing him to deliver an incomparable level of service often going above and beyond. He takes a methodical approach to every property he markets, addressing the individual needs of the property and the client and this in all allows his clients to have a greater chance of achieving a premium price compared to any other agent. John’s success is driven by having a strong market knowledge of the Hills District and has a passion for people couple with a persona that is caring and approachable, culminating in achieving outstanding results for his clients.

Not only does John have his own accolades and achievements that he is proud of, he also stands as a principal of an office which has worked hard to develop the best systems and documented procedures so that the best practice policies meet every customer’s needs. The First National Hills Direct office have also received an accolade for the Top Sales Office of the Year 2016. John and his team at First National Hills Direct pride themselves on the following:

• Working amongst a well-established and reputable company
• Excellent customer service standards
• Going above and beyond to achieve the highest possible price for their property
• Up to date on all aspects of property legislation
• Having a friendly, co-operative and experienced team on board

John and his team success is driven by having a strong market knowledge of the Hills District and having a passion for people couple with a persona that is caring and approachable, culminating in achieving outstanding results for their clients.

You can see all of John’s client's reviews on RateMyAgent, the #1 real estate review site for agencies and agents combined.

Awards:
Platinum Award – First National Real Estate
Gold Award - First National Real Estate

John Hesse

PRINCIPAL / DIRECTOR

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What People Are Saying About John

John is a master of his profession. His communication throughout was exceptional and at all times we felt he had our best interests at heart. His knowledge of the market, what's driving buyers and subtleties of timing key events were second to none. In addition to John being the best agent we've ever worked with, he also has a great team / office staff support him. Selling a property can be a daunting time however John and his team made it seem effortless. Finally, another important value add was the contacts John has built up over time. We had great experiences with both his referred handy man / maintenance team and the styling group ensuring we got the most from the marketing campaign.

Tim | Stanhope Gardens
If I can pick a gentleman out of the lot ,it is John. I live in Canberra and I had very little time to attend to the sales matter in Sydney. Of course I had met him couple of times before as they managed the properties. He organized every thing that was required for the sale and got it sold with in a week for more than I expected. He kept me informed every step of the way. Coordinated well with the tenant and the buyers. This sale involved lots of other matters generally not related to a normal sale. But his willingness to help me out with those issues really excelled his service. He has a great management company which has the best staff, Michelle H. Michelle J, Dellen and the best was Madeline who attended to all the impossible repairs and made it very smooth with a different property they managed in Castle Hill. Brilliant performance and surely I will miss them. A big thank you to all of you and wish you all the best.

Sandi | Stanhope Gardens
Over 40 years ago we purchased a 3 bedroom in Quakers Hill – this home grow to 6 bedrooms and was home to 5 children - so the sales process had to be just right. We interviewed 3 local real estate agents – we were looking for an experienced agent that would seek a fair price without too much inconvenience. We didn’t want to make our decision based on the lowest fee or the highest price that each agent might promise. In the end we went against a lot of our original criteria – we picked the least experienced agent who happened to also have the cheapest fees of the three. Although his sales stats were very good they weren’t the highest of the 3 agents we interviewed. The agent we went with was Taylor Bredin. We did so for the following reasons: • As soon as Taylor walked in the front door he shared his vision on how best to present our home. • He wanted to know the history of the house and wanted to know what was important to us in the sale process. • We always felt that Taylor would strive to exceed our expectations on the final price – he didn’t set any boundaries on what that price might be either. • He wasn’t pushy – he told his story and left without any hassling follow up calls. • He was very enthusiastic and respective of what we were looking to achieve. • The fee structure was flexible and put us in control of the final fee we paid. Needless to say we were extremely happy with the decision we made – the final price achieved significantly exceeded our expectation, the communication was relevant and timely and the overall sales process was relatively painless. It was also very clear that Taylor worked his backside off to get the best outcome for us. The other important thing was that Taylor was backed by a great team including the principle John Hesse, Taylor's associate Anthony and Amanda in the back office. Each of them played an important role in the successful sale. We would have no hesitation in recommending Taylor to any prospect vendors.

Graeme & Robyn | Quakers Hill
Professional, easy to deal with and excellent local market knowledge. John Hesser and the whole team at First National Hills Direct The Ponds were excellent to deal with. We had used Hills Direct as property managers for our property and when we decided to sell we were introduced to John. Their knowledge of the local market conditions meant we had confidence that we were achieving the best outcome. Their communication, advice and service were exceptional. We sold our house faster than we expected and both we (the vendor) and the purchaser were extremely happy with the outcome. If your looking for someone to find a home for you, sell you home or manage your rental property, I'd highly recommend you talk to John and his team.

Ric | Kellyville Ridge
Deciding to sell my house was a quick decision, John was extremely helpful in providing advice on what I needed to do to prepare for sale. John is always honest, keeps to his word, open, respectful and nothing was ever too silly a question. It was an an emotional rollercoaster deciding to sell my home, but John made it an absolute pleasure. I can not recommend John highly enough or thank him for what he has done for my future

Stefanie | Kings Langley
A huge thank you to First National Hills Direct from myself & Geoffrey on the successful and smooth sale of our property, we’re absolutely ecstatic at the results achieved. We are so impressed with the professionalism of First National Hills Direct since dealing with John and his team over the past 7 years, and wouldn’t hesitate in recommending First National Hills Direct to others. We would definitely deal with them again.

Brett & Geoffrey
John Hesse at First National has the best customer service, reliability, follow up and honesty of any real estate agent I have dealt with. I would not hesitate to recommend him to anyone. Just the best service... house sold in less than a week! We were overall extremely happy with the quality of service, the marketing, communication and price achieved. Best Real Estate service ever in both sales and property management.

Annette | Kellyville
Our house was leased through Hills Direct, and Michelle Hesse was amazing at managing our property and tenants. When we decided to sell, Hills Direct was outstanding in keeping us informed throughout the marketing and sale of our house. John Hesse was fantastic to deal with and achieved a sale price that we were very happy with. We would highly recommend selling through Hills Direct.

Paul and Kirsty | Kellyville Ridge
We were very comfortable dealing with First National Real Estate Hills Direct. John and all his staff made me feel very comfortable and were professional at all times. My property sold within the price range I was expecting and the sales agents were always in close contact with me. I believe I received the best price, and the sales agents would always keep me updated as prospective purchasers went through the home and gave feedback. My family have been dealing with John for over 20 years and this is testament to his knowledge and professionalism in the industry. I will be recommending the agency to family and friends as well as using them myself in the future.

P Koutsouradis | The Ponds
Hi John, Chris and I would like to take this opportunity to thank you and your team on the sale of 25 Karri Place, Parklea. It was most certainly an interesting journey. Your team had to deal with difficult tenants who were very uncooperative to say the least, despite a comprehensive support package during the sale process. I am sure it tested your teams resolve, however your professional approach, determination, collaboration with us in terms, contact and feedback, delivered a successful outcome within a short period of time. The price we received was right within our target due I am sure to your persistence and excellent negotiation skills. John it has been a pleasure working with you and your team, we wish you every success in the future and once again. Thank You for all your efforts. If we ever need to buy another house in Sydney you will be our first point of contact.

Karen | Parklea

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