Our property management system makes the process easier

Property Management Services | Commercial & Residential

Our property management system makes the process of owning an investment property easier. Giving the keys to your home to someone inexperienced can cost you a fortune. We define exceptional service as all about knowing how to partner with you to maximise the value of your property, both by finding and retaining quality tenants. We understand all the intricacies of the real estate and rental market. With over 100 years of combined experience on our property management team we know how to help you make the most of your investment.

We take care of your property

Our approach to managing properties is proactive. With an expert team and the right tools, we ensure your property is safe and your life as a landlord is stress-free.

At Hills Direct, we care about you and your property by providing quality services. We:

- Are a family-owned and operated business
- Have over 35 years of experience working in the real estate landscape
- Share a genuine interest in you, your plans, your goals and your future

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What is property management?

As a property investor, you know that one of the key factors in achieving success is having a quality team in your corner. But what does quality property management actually entail? Simply put, quality service is all about protecting your investment, maximising your return and giving you peace of mind. A good property manager will do more than just collect rent and organise repairs - they'll be your partner in growing your portfolio and reaching your long-term goals.

Property management is about having dedicated professional care for your rental. A property manager will focus on leasing and managing your property. Often, investment owners come to us having experienced preventable stress from previous managers. Poor tenant screening, lack of detail in inspection reports, lack of routine property reports and inspections, poor reporting, and negligent handling of repairs and maintenance are some of the issues that come with property mismanagement. Having property managers is about having someone who understands you and your needs.

Ethical management puts you first while also providing exceptional service to your tenants. You won't have to worry about chasing rent arrears when you work with a professional. You want to work with someone with great communication skills as a property owner. Arranging repairs and procuring rental payments are some of the benefits of having someone take care of your property management. You also won't have to conduct inspections or manage them. Experienced property managers know how to deal with all these details.

Hills Direct is an expert both in selling property and managing properties. This is the better alternative when engaging with an investment property. Our goal is to maximise your investment by providing expert knowledge, problem-solving and exceptional customer service. Your rental property doesn't have to become a headache. We can help you find high-quality tenants to lease your property. With our expert advice, you won't have to face a termination notice or property wreckage.

Property Management includes:

- Understanding the market and the current conditions to establish an optimal rent return based on the value of your property
- Providing access to a better pool of tenants with the right screening process in place
- Creating a strong partnership so you and your tenant enjoy a clear line of communication, helping to facilitate periodic rental inspections to safeguard your property

- Arranging any repairs and maintenance where applicable
- Lowering your vacancy rates by proactively renewing the lease with your current tenants

We understand the laws and regulations for landlord-tenant relationships. When you work with us, you know that you won't need to fend for yourself in an unknown market. The Hills Direct team will relieve any unnecessary pressure there is when becoming a landlord. Our goal is to find you a great tenant that will keep your home as their own. We have worked with many clients over the years, offering our knowledge and genuine care in the handling of commercial and residential properties.

Our Property Management Service

Hills Direct's extensive services ensure that landlords receive the best possible rental return for their investment property. Services include marketing, tenant screening, maintenance and more. This allows landlords to relax and enjoy their investment, safe in the knowledge that First National is taking care of everything.

Our Services Include:

- Both ingoing and outgoing condition reports, with internal and external photos
- Assistance with setting up landlord Insurance
- Marketing the property, which may include a signboard, window display, or internet ad
- Giving prospective tenants tours of the property
- The application process and assessment of tenants who have applied to rent
- Ongoing supervision of rental income
- Managing maintenance and renovations (as applicable))
- Disbursement of accounts, whether to landlord, trades or creditors
- Arrange compliances (such as smoke alarms, water efficiency and pool registration)
- Advertising your property on our website, as well as other digital marketplaces (realestate.com.au, domain.com.au)
- Receiving and distributing bond money to the appropriate authorities
- Collation of documents and representation at tribunal hearings, where necessary

We take pride in our work and aim to provide the best possible service to tenants and landlords. Our years of experience have taught us the importance of communication, and we always ensure that everyone is kept up to date with what's happening. We know that a well-maintained property is key to a happy tenant, and we always go the extra mile to make sure that everything is in good condition.

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Our Property Managers

At Hills Direct, we are committed to helping you achieve your investment goals by providing expert property management services that will help you maximize the return on your investment. Whether you are looking for a professional team to find tenants and manage repairs or seeking experienced advice about growing your portfolio over time, we have the experience and knowledge necessary to help you succeed. Our office is in The Ponds and as locals, our Property Managers can provide tailored services to suit your needs. Contact us today to learn more about how we can help you succeed as an investor!

Hills Direct Property Management Services

In today's world, partnering with the right property management company allows you to delegate the day-to-day tasks to someone with knowledge, insight and experience. As our team is full of qualified real estate agents, we can help you navigate the complex property market.

Choose your Property Manager wisely, as this can greatly impact the return you achieve from your property. Over the years, we have seen how a wrong choice can change a great investment into a troublesome asset. We understand that, as property owners, the last thing you want is for your rental home to become a source of strain.

If you find the right Property Manager, these fees won't be a cost but rather an investment. A good manager should minimise vacancies and find you good tenants who pay market rentals and don't damage your property while shielding you from the hassles of maintenance and dealing with tenants.

Our system has been designed specifically to make your life easier and take the hassle out of renting a property. Our team of trained property managers understand that investing in property is an important decision, whether you're looking for advice on day-to-day management tasks or growing your portfolio over time. With our excellent service, experience, and expertise, you can rest assured that your property is in good hands.